The Lesson to Learn From University Dean’s E-mail Snafu

Wesley University’s Dean of Students was one of several academic advisors who received an email from the school’s Director of Advisement. The email identified a list of students who were in danger of failing out of school.  So far, nothing unusual-the Dean of advisors notifies other advisors of students who probably needed some advice. 

Unfortunately, though, the Dean of Students accidentally forwarded the e-mail to unintended recipients.  In fact, she sent the e-mail to the entire student body.  Once the mistake was realized, the school’s IT Department recalled the message.  The school estimates that approximately 12 students opened the message before it was recalled.  Of course, there’s no way to know how many people actually received the e-mail-the 12 students could have forwarded the email to others, who, in turn, could have forwarded it again. 

This story is an unpleasant one but a powerful reminder to the rest of us to use extra care any time we: (1) forward an e-mail; or (2) copy multiple users on any e-mail.

SourceDelaware Online

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One response to “The Lesson to Learn From University Dean’s E-mail Snafu”

  1. Guest says:

    The school only sent a recall email – leaving the message in thousands of mailboxes. Every student at that school and hundreds of past alumni have seen the entire list of failing students. It’s the second time she has forwarded incorrectly – last time it was a students’ medical records that were sent to the entire student body.

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